Your Business You distribute food products, which could fall under Dry, Produce or Frozen categories You distribute alcohol products You distribute pharma products While doing this you often run into OSD issues, Overage, Shortages and Damages Overages – You shipped more than ordered, which could result in non-compliance chargeback Shortages – You shipped less than what was ordered, which could result in non-compliance chargeback Damages – Your products arrived damaged, which would result in a rejected load or a damage claim While shipping food products it is also very important to clean the trailers thoroughly in order to comply with FDA requirements, I had a customer once they would write lines and lines of cleanliness description in the system after washing their trailers thoroughly, so just in case something happens, they can go back to their customer and show them how well they have been cleaning the trailers Another challenge while shipping produce or frozen items is that, y...