Skip to main content

Avoid OS&D Issues in Your Parts Distribution Business

Your Business

  • You ship parts
  • You source the parts from the manufacturer and ship them to your customer
  • If you really think about it, these are products that are purchased because somewhere a big machine or equipment is not working and needs this part. So somebody is waiting for this equipment or big machine to be fixed ASAP so they can complete their project.
  • So it is very important as a Warehouse Manager you do your part of the job thoroughly and deliver them on time. Obviously not only do the job and also keep proof that you did your job right to show it to other parties in the Supply Chain
  • So when your parts arrive on time, the other resources, tools, experts that are needed to finish the project or other projects finish their part and complete the project on time
  • Let us say there is this large excavator that had a part broken, then they have to order the part ASAP, get the part shipped, receive the part and then replace the part, until then there are multiple resources, both expensive tools and expensive people that are on the waiting mode, which means the project is draining dollars, so it is super important to ship the part quickly, but also accurately, which is what you are expected to do as a warehouse manager.
  • You handed it off to the carrier, and you breathed a big sigh of relief
  • But when the product arrived at the project site, it was damaged, it had scratches in them, it was broken, now they cannot fix this big equipment, now they are pointing fingers at you and saying – Hey the warehouse missed this
  • And also, this happens often – people order the wrong part and they point fingers at you saying hey you shipped the wrong part.
  • You did a great job, you had the best team, best people, best processes, best everything, in spite of it you are getting blamed for this, now you look like you don’t know what you are doing
  • As a warehouse manager, you are responsible for the following
    • The warehouse manager leads and coordinates all aspects of the distribution process within the Supply Chain network.
      Leads site’s planning, execution, and communication of all daily clerical and operational processes, including:
      • Labor Planning & Driver Management
      • OSHA, FDA and DOT Compliance
      • General Administrative Duties
        1. Employee hiring
        2. Payroll
    • Customer Service Responsibilities
    • Human Resource Administration
    • Product Functionality Checks and Cleaning
    • Warehouse Functions/ Servant Leadership
    • Load Planning, Routing, and Carrier Management
    • Collection/Reporting of KPI data

Sometimes you are responsible for the P&L of the site as well

  • If you are shipping parts that need some kind of an FDA approval – then you have to keep all the related documentation for up to 12 years, depending upon the product it could be 3 years, 7 years or 12 years the duration differs
  • Usually parts are parcel shipments, but sometimes the parts are so big, they could ship LTL also.

Click here to continue reading this article.




 

Comments

Post a Comment

Popular posts from this blog

Optimize Your Warehouse Replenishments with these Best Practices | LoadProof

  This best practice is about making  replenishments  inside the warehouse. It is important to stay on the top off replenishments always in your warehouse. If you have just one shift that you are running it would help a lot. If you spend extra hours in the evening and then do the topping off all your active locations it will be helpful for the pickers in the next shift. In the next morning when the pickers come after all the locations will be full and they can start picking right away without wasting time in replenishments. If you have two shifts running either choose the second shift or have a third shift if possible and keep doing the top off replenishments. There are active replenishment locations and these active locations have Min and Max. Whenever your inventory falls below min, replenishments are going to get triggered or it will get triggered if there is an order that needs a lot of picks from a particular location. This will drive the location down which will trigger a repleni
Post a Comment
Read more

How to Eliminate Warehouse Chargebacks? | LoadProof

  This is another interesting dynamic on LoadProof. The managers that we talked to, they hear about our product and “they’re like wow this is great, want to take advantage of this product in my distribution center or warehouse. They join the demo and one of the things we ask is how much is their  chargeback . At the time they don’t know it’s just sometimes fascinating to see this dynamic.  The organizations that have been operating all along they’re so siloed. They’ve so siloed and this warehouse manager, he’s operating a pretty good-sized facility. It was like 400K plus a squad for DC shipping, a lot of orders. This gentleman didn’t know about the chargebacks because it’s just that’s how they’ve been operating all along. The chargeback was something that was with the finance department, I mean obviously retailers when they pay the invoices they don’t pay the full invoice, they automatically take a portion of that because of these damages or this chargeback situation. It took awhile fo
Post a Comment
Read more

How to Improve Quality in Supply Chain | LoadProof

  I would think that electronics OEMs or distributors would be leading the charge toward quality, and I’m sure many of them are. However, the first time I encountered a quality department that did extensive quality control it was in a New Hampshire distribution center (DC) that served the apparel industry. For this manufacturer, the goal was to make fairly priced clothing that delivered good quality to middle-aged women. The Director of Quality at the warehouse, along with her team, did such a good job that this retailer was known for its quality. To meet their quality goals, workers spent a lot of time measuring the tops and pants against strict criteria, checking the cut of the pieces, figuring out how the pieces would look on real people, and making sure that the colors were good for a variety of skin tones. They thought of everything. They took pictures and shared infractions with their vendors across the supply chain. All DC’s follow quality processes. Typically, there are two typ
Post a Comment
Read more