Do you take photos in your warehouse? See how it will help in avoiding chargebacks

Do you take photos in your warehouse? See how it will help in avoiding chargebacks | LoadProof

Here is another tip from our supply chain expert on chargebacks. We have this conversation with warehouse shippers and we run into some really interesting dynamics. Obviously organizations are paying and they are siloed. Sometimes operations managers don’t know what the CEO and CFO is concerned about.

If everything was great in an ideal organization then everyone would know everything. They are all singing the same song, but when we run into some ground realities it is not the same. They take pictures, but when we ask about the pain of taking photos in their organization when they ship their product from their organization when it’s leaving from the outbound dock and inbound dock the true realities we come to know. When you’re receiving a product from someone else do you take pictures they’re like “oh yes absolutely or we take pictures all the time”. The next question we ask them is where they store them, what happens to those pictures, and how they retrieve them. It will be in Mike’s smartphone, he’s the supervisor right now or it is in Jose’s inbox right that is the type of response we get.

When they get a claim or when they get a chargeback, they need to show the pictures. When they need these pictures they don’t know where the pictures are! It can be in Mike’s cell phone or it’s in Jose’s inbox. They’re spending a lot of time searching for those pictures and after spending all that time they find these pictures. After they find all they see is IMG001, DSC001, DSC002. They are spending all the time taking pictures and storing somewhere. They spend all the time to store and retrieve these pictures but at the end of the day it’s not usable. This is not a good system. To have such a system on process to take pictures, you don’t know where the picture is. So that’s why LoadProof was such a useful tool because your pictures are always there in this cloud repository.

Click here to continue reading this article

Comments

5 reasons why you should switch from using your digital camera right now | LoadProof

Are you still using digital cameras to capture and store photos of your shipments and other processes in your warehouse? If the answer is “yes”, then there is a better way. Initially, you may not think it’s much to address, but when you think about how many photos are taken each day in your warehouse then there is a lot of time and money that can be saved by switching to a more efficient photo process. Using digital cameras to capture photos, and PC’s to store the photos of the loads taken during shipment might result in issues such as: Slow uploading - your camera likely requires a hardwire plug-in through USB. Time-consuming photo tagging - adding reference numbers or labels. Slow retrieval of photos - photos are often hard to search and locate. Sharing photos manually - manually attaching JPEG files to email. Accountability - there is no accountability as you don’t know who worked on the shipment. With an efficient photo documentation system will include: Fas...

Here's why the retail needs to get its groove back | LoadProof

Is retail dead? This became the crux of the matter when I found myself invited to pitch in front of a leading retailer at the Advanced Technology Development Center (ATDC) at Georgia Tech. It was an exciting opportunity that was dulled when the name of the retailer was revealed. They are losing market share to Amazon, the big elephant in every conference room discussing supply chain topics. This retailer was on a downhill slide, shutting multiple store locations. There are two ways to look at this situation. I could figure that it was a waste of time doing this pitch. The other was to try to turn adversity into opportunity. You can guess which approach I chose. Part of what led me to this decision was a distinct retail experience from my past. In those days, I saw a Kenneth Cole shoe at a local retailer. My salary was sparse, so I had to plan for the purchase, and wait for a sale. Finally, I got a coupon after about six months, and I was so excited I woke up ear...

Are you still using google drive in your warehouse? | LoadProof

Here is another interesting dynamic about LoadProof . Apparently somebody in their organization is interested and somebody saw the value of the product – LoadProof provides. We get to talk to them and they’re curious. They want to learn more, and in our conversation this comes up: “hey we already use Google Drive, and we store pictures in Google Drive and and it was great for us”. This was actually a very interesting story. An intern from Georgia Tech, pretty smart kid, but they don’t understand all the implications of using an enterprise system for a recognized supply chain environment. In an established supply chain network, you’re dealing with so many different partners such as vendors, customers, transportation service providers, lumpers, etc., Supply chain is a huge community. When you spend some time in the industry you understand all these different players and how to work with them and how to maintain the data integrity and still do business maintaining ...

Image Enabling The Supply Chain

Search This Blog