How this Leading Floor Manufacturing Company is Saving Thousands of Dollars in Chargebacks

How this Leading Floor Manufacturing Company is Saving Thousands of Dollars in Chargebacks | LoadProof

Recently, this Leading Floor Manufacturing Company implemented LoadProof – the centralized enterprise photo documentation system. This document describes the benefits of an effective photo documentation that helps in avoiding freight claims and chargebacks. This Leading floor manufacturing company was established in 1915 by John Campbell, headquartered in Salem, New Jersey (USA). They have been in the industry for almost 100 years and continue to maintain their quality and customer satisfaction. Residential and commercial sheet vinyl, luxury vinyl, laminate and hardwood, as well as commercial carpet, rubber are the products manufactured by them.

This company has a warehouse in Tennessee that ships delicate goods all over the United States. As a manufacturer they provide flooring products for both industrial and residential applications. Their flooring materials are used to complete floor laying works by other companies constructing a building. It falls within their responsibility to deliver the product on time in order to keep to tight constructing schedules. While shipping their products, they always follow their retailers’ routing guide, which includes detailed instructions on how the product should be packaged, labeled, palletized, stretch wrapped, loaded, and finally, delivered. However, even after following all routing guide instructions, they were still getting chargebacks. Capturing photos of their loads using digital cameras did not help in proving they did their job right.

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