Show Photos and Avoid Retail Chargebacks

Show Photos and Avoid Retail Chargebacks | LoadProof

This is another interesting dynamic that we run into when we talk about LoadProof. We work with a lot of these small organizations like they have fifty people, hundred people with revenue around 20 million dollars, 50 million dollars, 20 billion dollars like that. This was an interesting scenario where these people were very much interested in LoadProof, but they were like “oh we ship to this retailer and they don’t even talk to us and they just automatically detect from our invoice”. We don’t know what to do right, so how we saw this is that organization liked your product so much, but somebody thought “hey this is a beautiful product, they looked at all your passion, they looked at your love and they looked at your care with which you make this amazing product, the beauty of the product.

Somebody in that organization fell in love with the product and they said I mean it’s usually a buyer right so they said “hey this is a great product, beautiful product and it would be great to be in our store and it’d be awesome to sell such a beautiful product to customers of ours. So my point is that these guys have been getting chargebacks from this retailer and they didn’t know what to do, how to do it. If you were brought down by that situation, what you do is, you can take pictures and show to people. When you see the website you can see how beautiful the product is. This entrepreneur basically started as a carpenter when he was in the 10th grade. He started as a carpenter and he started building some good products and then eventually he started building these amazing bathroom fixtures.

He’s selling it through this retailer and he left off a very sad voice in the middle saying that I have no idea what to do and this is what is happening. We automatically receive these invoices with chargebacks and we are losing a lot of money. When you look at the website it’s a beautiful product you can see the care that goes with making this amazing product so with your pictures you can show how, well you’re making such a nice product. You want to make sure that it gets delivered to the customer in the nicest way possible. There is a lot of attention and care that goes into packing and they do a beautiful packing. They start nicely in a pallet and then they nicely shrink wrap it, they add more packing material for the corners and then they fully cover this thing with a wooden board.

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