Newest Supply Chain Paradigm Shift Hits Retail

Newest Supply Chain Paradigm Shift Hits Retail | LoadProof

In 1997, I had a half-day training with the leader of the multinational company I had just joined in Bangalore. He started with a story from Steven Covey’s book, The Seven Habits of Highly Effective People about paradigm shift:

One morning on a subway in New York, people were sitting quietly – some reading newspapers, some lost in thought, some resting with their eyes closed. It was a calm, peaceful scene.

Then suddenly, a man and his children entered the subway. The children were so loud and rambunctious that instantly the whole climate changed.

The man sat down next to me and closed his eyes, apparently oblivious to the situation. The children were yelling back and forth, throwing things, even grabbing people’s papers. It was very disturbing. And yet, the man sitting next to me did nothing.

It was difficult not to feel irritated. I could not believe that he could be so insensitive as to let his children run wild like that and do nothing about it, taking no responsibility at all. It was easy to see that everyone else on the subway felt irritated, too. So finally, with what I felt was unusual patience and restraint, I turned to him and said, “Sir, your children are really disturbing a lot of people. I wonder if you couldn’t control them a little more?”

The man lifted his gaze as if to come to a consciousness of the situation for the first time and said softly, “Oh, you’re right. I guess I should do something about it. We just came from the hospital where their mother died about an hour ago. I don’t know what to think, and I guess they don’t know how to handle it either.”

Can you imagine what I felt at that moment? My paradigm shifted. Suddenly I saw things differently, and because I saw differently, I thought differently, I felt differently, I behaved differently. My irritation vanished. I didn’t have to worry about controlling my attitude or my behavior; my heart was filled with the man’s pain. Feelings of sympathy and compassion flowed freely. “Your wife just died? Oh, I’m so sorry! Can you tell me about it? What can I do to help?” Everything changed in an instant.

Click here to continue reading this article.

Comments

Picture Documentation for Freight Claims White Paper – Part I | LoadProof

INTRODUCTION This document describes the benefits of an effective Picture Documentation System(PDS) that helps with getting Freight Claims Paid faster. An effective pictures documentation system helps with 1 – Get Freight Claims paid much faster by making pictures available quickly and easily, 2 – Provides visibility to the damages through pictures. The visibility gained provides insight into the handling mistakes made while the orders are fulfilled, so that the parties can determine and establish accountability boundaries and get the shipper paid. BACKGROUND What are Freight Claims? A freight claim is a legal demand by a shipper or a consignee to a carrier for financial reimbursement for a loss or a damage of a shipment. Freight Claims are claims submitted by manufacturers/suppliers/shippers to transportation vendors and or carriers, when the goods the Supplier shipped did not arrive at the destination in a pristine state. Instead it arrived as damaged, the packaging was damaged...

3PL Panacea: The Flexible Mobile Supply Chain Platform | LoadProof

The third-party logistics (3PL) business is tough, because it covers a wide gamut of service offerings, that include some combination of: Just move my boxes and/or pallets. Move my boxes and/or pallets and store them in your warehouse. Move my boxes and/or pallets and operate my facility. Own all the labor and activities in my facility. Offer all distribution services for my product (All I will do is download my orders into your system/supply chain). I’ve even run into more complicated models of operation, including both tightly and loosely coupled models. In a tightly-coupled model, the supply chain systems of the 3PL, including orders, inventory, transportation, advanced shipment notices, purchase orders, and more, are tightly integrated into the shipper’s supply chain systems. All this information seamlessly flows between both supply chain systems of the 3PL and the shipper. They stay in synch with each other and the parties perform the functions in their respective syst...

Emotional Investment Leads to Success | LoadProof

It’s been said that hindsight is 20/20… and it’s certainly true that taking a moment to ponder the outcomes of the projects and activities of the year is useful. I’ve had wild successes, as well as some equally fantastic failures. As a project manager, I’ve always believe that if my team did not accomplish its goals, it pointed to a failure on my part. Learning from both the ups and the downs is the first brick in building a firm foundation that will allow an organization to stand the test of time even as change accelerates everything around us. Technology is evolving quickly and the world is getting smaller. In the best organizations, the work environment is becoming inter generational and multicultural. Some people are even positing that robots and artificial intelligence (AI) will reform the workforce even more. How can you build a great team even amidst change? How do you avoid failure as much as possible? How do you turn adversity into opportunity in those moment...

Image Enabling The Supply Chain

Search This Blog