Why Usability is a Big Deal when it comes to Warehouse Operations

Why Usability is a Big Deal when it comes to Warehouse Operations | LoadProof

An Engaging UI UX is a Key ingredient for your Enterprise Supply Chain Apps. A very good UI (user Interface) and hence a very good UX (User Experience) is an important component in improving the warehouse and distribution center productivity. In this day and age where Apple and Android have completely changed the user experience that is so easy to not only understand and use the app within seconds, but also figure out any new capabilities on an intuitive basis using hand gestures such as touches, swipes, pinches etc., it is very important to pay attention to the enterprise apps that are deployed in your Supply Chains today. Particularly in the distribution center, there is significant time that is spent on training the end users. I’ve seen many distribution centers that are literally revolving doors, where personnel come and go. All these personnel go through training for weeks to understand and to improve their proficiency in their work, so that is at least 40 hours spent per employee on training, that is approximately $10,000 at a fully loaded labor cost of $25 per hour. And nowadays on an average the warehouse is churn is 50%. As a warehouse manager if you are running a facility with 50 people and at the end of the year you lost 25 people, that dollars spent on training those 25 people, which is $10,000 per person, the dollars lost is $250,000. That is a lot of dollars to lose.

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